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Banks all over the world are planning to invest around 16 million dollars in branch transformation and the new technologies this requires in 2017. A study carried out on behalf of Wincor Nixdorf by the American IT market research company International Data Corporation (IDC) maintains that the success or failure of a branch network is dependent on its acceptance by the customer. Now, to ensure its success, not only do the branch, online and mobile channels need to offer perfect service individually, they must also be completely integrated into the digital world, which is where more and more customers spend their time and manage their banking business. Read more